Payment

You can choose one of the following payment methods:

• credit cards or debitsuch as target, mastercard, american express and other cards 
• mbway or ATMin portugal
• paypal, an international payment operator through which you can pay whether or not you have a paypal account.

All products remain the property of Cris Maria Jewelry until the purchase process has been completed.

The price of the items is that stipulated on the website, unless there is a typographical error. In the event of an error in the price of any item, we will contact you with the option of confirming the order at the correct price or canceling it with a refund.

Shipping

We ship all over the world except where customs restrictions apply.

Shipments to Russia and Belarus are suspended.

As soon as your order has been dispatched, you will receive an email with instructions and a tracking number. Please allow some time for this email to arrive, as it may not be immediate.

If you don't receive your order in time, please send us an email to [email protected].

As Cris Maria Jewelry is a handmade atelier, it reserves the right to change the estimated delivery time in the event of a stock shortage. In this case, an email will be sent immediately indicating a new delivery time.

At festive times, delivery times may vary for reasons beyond our control.

During the purchase process you will be asked for your billing and delivery details.
Please check that you have entered all your personal and shipping details correctly when completing your order. Cris Maria Jewelry is not responsible for lost orders due to errors in the registration of personal data.

If an order is returned to us with the wrong and/or incomplete delivery address, due to the customer's responsibility, the customer will be charged for the new shipment.
If the Customer decides to refuse the order, he/she will be responsible for paying any amounts related to returning the order to our workshop.

 Shipping and delivery times

• Mainland Portugal (1 - 2 working days) - 5 €

• Portugal islands ( 5 - 7 working days) - 8 €

• Spain (1 - 3 working days) - 8 €

• EU - (5 - 7 working days) - 15 €

• UE EXPRESS (DHL GO GREEN (carbon-neutral)) - ( 1 - 3 working days) - price on request at checkout

•  INTERNATIONAL EXPRESS (DHL GO GREEN (carbon-neutral)) - ( 1 - 3 working days) - price on request at checkout

Local taxes

Please note that local taxes (sales or customs) may be charged depending on the country and/or region and its customs duty policy. The Customer is solely responsible for paying these fees.

Cris Maria Jewelry does not support pre-paid taxes and duties, so please be aware that extra-community destinations may incur additional customs costs.

Atelier survey

You can always pick up your order at our workshop in Lisbon, free of charge. We're at Rua de São Tomé, N29 R/C. 1100-561 Lisbon.