General aspects
When placing an order on this site you assume that you are at least 18 years old (or have your parents' permission to do so).
Use of the site automatically confers user status and implies full and unreserved acceptance of all the provisions included in the Terms and Conditions, in the version in force at the time you access the site. If you do not fully accept any of the conditions set out, you must not access/use our website. By consulting, using or downloading the content of the site, you undertake to respect the conditions set out in this document.
Users can use the site without registering. However, some of the site's features may be dependent on registration.

Products
On the website you can find the products produced by Cris Maria Jewelry with the NIF 189454024, with Atelier-Shop at Rua de São Tomé, N29 R/C. 1100-561 Lisboa.
The product information presented on the site is only intended to provide a brief summary for the convenience and information of the visitor.

We take all steps to ensure that the information and data contained on the website is accurate and up-to-date when it is entered. However, the updating or correctness of this information is not guaranteed. We make no warranty, express or implied, as to the accuracy or completeness of any information (including information about goods and services) included on the site.

We reserve the right to change, delete or move any information on the site at any time without prior notice.

Users expressly accept and acknowledge that:

- the photographs shown on the site are for illustrative purposes only and users should consult detailed information about the products and their characteristics/specifications;
- the price shown is the recommended price, however, there may be spelling mistakes which we cannot guarantee to supply if this is the case;
- we will make every reasonable effort to include accurate and up-to-date product information on the website. However, we cannot guarantee this;
- we do not guarantee the existence of stock of the items included on the site, nor do we assume responsibility for discontinued items.

Registered user

In order to access more features, users can register on the site. The user must fill in a form in which, in addition to optional elements, they must provide the following information:

- first and last name;
- email address;
- keyword.

All information provided by the user must be correct and true. The user must update the information provided whenever it changes. The user is solely responsible for any false, incomplete or incorrect statements they make and for any damage they may cause to the company or third parties with the information they provide.

We will not be liable for any damages arising from the improper or negligent use of the password set by the user to access their account. You must ensure the confidentiality of your password.

Account features
The registered user will have access to a personal area, with the details they provided when registering.

By registering, users will be able to access their account details, change them and check their orders with the company.

Personal data and data security
Please consult our Privacy and Cookies Policy.

Intellectual property
Unless otherwise stated, all the contents of the website are the copyright of the company and may not be used for commercial or non-commercial purposes.

Limitation of liability
The user will be responsible for the content of the information sent or transmitted to the site.

The user is aware that the use of the site may not be 100% secure, and there is a possibility that the information sent/received may be intercepted by unauthorized parties. The company is not responsible for failures in the security of communications and assumes no responsibility for the misuse of your information by third parties.

The user acknowledges that access to and use of the site may be interrupted and that the information on the site may contain bugs, errors, technical failures, problems or other limitations. The website may contain links to other websites or be accessed via other websites. The company cannot be held responsible for these, in particular for the control of content, availability, operability or performance.

To the maximum extent permitted by law, the company excludes any liability, direct or indirect, for the use of the website.

Final provisions
In the event of a breach of these Terms and Conditions, we reserve the right to exercise any and all legal remedies. In addition, we reserve the right, at our discretion, to terminate access to or use of the website, with or without notifying the user.

The Terms and Conditions of use of the site are governed by the laws in force.

If any provision described herein is found to be illegal, void, or for any reason unenforceable, that provision will be eliminated or reduced in accordance with the law, without affecting the validity and enforceability of the remaining provisions.

We reserve the right to change these Terms and Conditions without prior notice. The user is bound by the version of the Terms and Conditions at the time of use, so we recommend that you consult them periodically.

Alternative dispute resolution

In the event of a dispute, the consumer can turn to an alternative dispute resolution body:

• lisbon consumer conflict arbitration center
• porto information and arbitration center
• arbitration center for consumer disputes in the district of coimbra
• ave valley information and arbitration center
• information and arbitration center of the cávado valley
• algarve information, mediation and arbitration center
• consumer conflict arbitration center of the autonomous region of madeira

more information on the consumer portal (www.consumidor.pt).

Right of withdrawal

Under the terms of decree-law no. 24/2014, of February 14, applicable to distance contracts, you have the right to freely withdraw from a new contract, without giving any reason, within 14 calendar days from the date of the order. if you wish, you can download, fill in and send, via email or post, the example form we have provided below.
If you cancel your order and return it within the period indicated above, the payment will be refunded to you by the same means by which you made it, no later than 14 days after we have received your communication and order.

To terminate the contract, follow these steps: download the model form below.
fill in your details (name, full address and order number).

• indicate that you have received the package;
• sign the document.
• send the request by e-mail to: [email protected], or
  by post, by registered letter with acknowledgement of receipt, to Paula Cristina Costa, Rua de São Tomé, 29 R/C or,
  Alternatively, call +351 965007497 (mobile network), during working days, from 9 a.m. to 1 p.m. and from 2 p.m. to 6 p.m.