General aspects
By placing an order on this website, you confirm that you are at least 18 years old (or have parental permission to do so).
Use of the website automatically confers the status of user and implies full and unreserved acceptance of all provisions included in the Terms and Conditions, in the version in force at each time you access the website. If you do not fully accept any of the established conditions, you should not access/use our website. By consulting, using or downloading the content of the website, you are committing to respect the conditions established in this document.
Users can use the site without needing to register. However, some site features may require registration.

Products
The products produced by Cris Maria Jewelry, with Tax Identification Number 189454024, and a workshop/shop located at Rua de São Tomé, N29 R/C, 1100-561 Lisbon, are available on the website.
The product information presented on this website is intended only to provide a brief informative summary for the convenience and information of the visitor.

We take all precautions to ensure that the information and data contained on the website are accurate and up-to-date at the time they are entered on the website. However, the updating or correction of this information is not guaranteed. We make no warranty, express or implied, as to the accuracy or completeness of any information (including information about goods and services) included on the website.

We reserve the right to change, delete, or move any information on the website at any time without prior notice.

Users expressly accept and acknowledge that:

• The photographs shown on the website are for illustrative purposes only; users should consult detailed information about the products and their respective characteristics/specifications;
• The price shown is the recommended price; however, there may be typographical errors, and we cannot guarantee supply if this is the case.
• We will make every reasonable effort to include accurate and up-to-date product information on the website. However, we cannot guarantee its accuracy.
• We do not guarantee the availability of items listed on the website, nor do we assume responsibility for discontinued items.

Registered user

In order to access more features, the user can register on the site. The user must fill out a form in which, in addition to optional elements, they must indicate the following data:

• first and last name;
• email address;
• password.

All information provided by the user must be correct and truthful. The user must update the information provided whenever it undergoes any changes. The user is solely responsible for any false, incomplete, or incorrect statements they make and for any damages that these may cause to the company or to third parties with the information they provide.

We will not be liable for any damages resulting from the misuse or negligent use of the password set by the user to access their account. The user is responsible for ensuring the confidentiality of their password.

Account features
Registered users will have access to a personal area containing the information they provided during registration.

Through registration, the user will be able to access their account data and make changes and view their orders with the company.

Personal data and data security
Please see our Privacy and Cookies Policy.

Intellectual property
Unless otherwise stated, all content on this website is copyrighted by the company, and its use for commercial or non-commercial purposes is prohibited.

Limitation of liability
The user will be responsible for the content of the information submitted or transmitted to the website.

The user acknowledges that the use of the site may not be 100% secure, and there is a possibility that information sent/received may be intercepted by unauthorized parties. The company is not responsible for failures in communication security and assumes no liability for the misuse of your information by third parties.

The user acknowledges that access to and use of the website may be interrupted and that the website information may contain bugs, errors, technical failures, problems, or other limitations. The website may contain links to other electronic pages or be accessed through other electronic pages. The company cannot be held responsible for them, particularly regarding content control, availability, operability, or performance.

To the maximum extent permitted by law, the company excludes any liability, direct or indirect, for the use of the website.

Final provisions
In the event of a violation of these Terms and Conditions, we reserve the right to take any and all legally permissible actions. Furthermore, we reserve the right, at our sole discretion, to terminate access to or use of the website, with or without notice to the user.

The website's Terms and Conditions of use are governed by applicable laws.

If any provision described herein is deemed illegal, void, or for any reason unenforceable, that provision shall be eliminated or reduced to the extent permitted by law, without affecting the validity and enforceability of the remaining provisions.

We reserve the right to change these Terms and Conditions without prior notice. The user is bound by the version of the Terms and Conditions in effect at the time of use, so we recommend that you review them periodically.

Alternative dispute resolution for consumer disputes

In the event of a dispute, the consumer may resort to an alternative consumer dispute resolution entity:

• Lisbon consumer dispute arbitration center
• port information and arbitration center
• Consumer dispute arbitration center of the Coimbra district
• Bird Valley Information and Arbitration Center
• Cávado Valley Information and Arbitration Center
• Algarve Information, Mediation and Arbitration Centre
• Consumer dispute arbitration center of the autonomous region of Madeira

More information is available on the consumer portal (www.consumidor.pt).

Right of free resolution

In accordance with decree-law no. [number], if you wish, you can download, fill out, and send, via email or mail, the sample form that we provide below.
If you cancel your order and return it within the aforementioned timeframe, your payment will be refunded using the same payment method you used, no later than 14 days after we receive your communication and request.

To terminate the contract, follow these steps: download the form template below.
Please fill in your details (name, full address and order number).

• Indicate that you have received the request;
• Sign the document.
• Send your request by email to: geral@crismaria.pt , or
  by mail, via registered letter with return receipt requested, to Paula Cristina Costa, Rua de São Tomé, 29 R/C or,
  Alternatively, contact us on +351 965007497 (mobile network), during weekdays, from 9 am to 1 pm and from 2 pm to 6 pm.